Build The Home You've Always Dreamed Of

1. Information We Collect

We collect personal information that you voluntarily provide, including your name, email address, phone number, property address, and project details when you request a quote, schedule a consultation, or contact us through our website.

2. How We Use Your Information

Your information is used to provide quotations, communicate project updates, respond to inquiries, improve our services, and deliver a better customer experience.

3. Cookies & Analytics

Our website may use cookies and analytics tools to understand visitor behavior, improve website performance, and personalize your browsing experience. You can disable cookies through your browser settings.

4. Data Protection

We implement industry-standard security measures including encrypted connections, secure servers, and restricted access to protect your personal information from unauthorized access, disclosure, or misuse.

5. Third-Party Services

We do not sell or rent your personal information. Trusted third-party service providers may process data only when necessary to operate our business and are required to keep your information confidential.

6. Data Retention

We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You may request access to, correction of, or deletion of your personal information at any time. We will respond to your request within a reasonable period where permitted by law.

8. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy or would like to request deletion of your personal data, please contact us at privacy@homeglowcollection.info.

1. Acceptance of Terms

By accessing our website or using any services provided by Home Glow Collection, you agree to comply with these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

2. Service Estimates

All quotations and estimates are provided based on the information available at the time of inspection and remain valid for 30 days unless otherwise stated in writing.

3. Payment Terms

A deposit of 30% is required before work begins. Remaining payments are due according to the agreed project schedule. Late payments may be subject to additional charges where permitted by law.

4. Project Scheduling

Project start dates are estimates and may change due to weather conditions, material availability, inspections, permits, or other unforeseen circumstances.

5. Cancellation Policy

Cancellations made within 48 hours of the scheduled project start date may incur a cancellation fee of up to 10% of the total project value.

6. Customer Responsibilities

Customers must provide safe access to the property, obtain any necessary permissions, and remove valuable or fragile belongings from work areas before construction begins.

7. Warranty

Workmanship warranties apply only to services completed by Home Glow Collection and are subject to the warranty terms stated in your project agreement. Warranties are transferable during the warranty period unless otherwise specified.

8. Limitation of Liability

Home Glow Collection shall not be liable for indirect, incidental, or consequential damages arising from delays, supplier issues, natural disasters, or circumstances beyond our reasonable control.

9. Changes to Services

Any changes to the project scope requested after work has begun may require a written change order and may affect the project cost and completion timeline.

10. Governing Law

These Terms of Service shall be governed by the applicable laws of the jurisdiction in which the services are provided. Any disputes shall first be resolved through negotiation or mediation before legal proceedings where applicable.

11. Contact Information

For questions regarding these Terms of Service, please contact our customer support team through our official website or customer service email.